Privacy Policy



1. Introduction 

We believe it is important for you to know how we treat information about you that  we may receive when you engage with us. This  Policy (“Privacy Policy”) sets out  how CardByte AI Private Limited (“CAPL”) and its mobile application  “CardByte”  use  and  protect  the personal  data  that  you  provide  to  us,  or  that  is  otherwise  obtained or generated by us, in connection with your use of our cloud-based contact  management services  (the “Services”) and  is  devised  to  help  you  feel  more  confident  about  the  privacy  and  security  of  your  personal  details.  This Privacy  Policy applies  to all  of  our apps,  services,  features, and websites unless  specified  otherwise.  

For  the  purposes  of  this  Privacy Policy, “we”,  “us”  and “our”  also refer to CAPL,  and “you” refers to you, the customers, and users of the Services. 

This  Privacy  Policy  is  incorporated  into  and  considered  a  part  of,  the  Terms  of  Service, and any terms not defined herein have the meanings ascribed to them in  the  Terms  of  Service.  This  Privacy  Policy  and  the  Terms  of  Service  govern  the  collection of information and use of the Services offered by CAPL, and by using the  Services  you  are  giving  CAPL permission  to  use  and  store  such  information  consistent with this Privacy Policy and the Terms of Service. 

2. Applicability 

This Privacy Policy will apply to you if you reside outside the European Union (EU),  European Economic Area (EEA), and Switzerland (“Europe”). Currently, we do not  offer services to users residing in Europe, if you are a resident of Europe, please wait  till we launch our services for European users. 

3. Our relationship with you  

It  is  important  that  you  identify  which  relationship(s)  you  have  with  CAPL /  CardByte to understand our data protection obligations and your rights relating to  your Personal Information under this Privacy Policy. In this regard, please note that: 

• A ‘User’ is an individual providing Personal Information (“Data Principal”) to  us via our website, mobile application, or other services, products, or platforms,  such as by signing up for our digital Services or making an account and posting  on the forums. Here, CAPL is a data fiduciary (“Data Fiduciary”). 

• A ‘Customer’ is a specific  type of User  that has engaged us  to act as an agent  (“Data  Processor”)  by  obtaining  our  Services.  The  Customer  is  the  Data  Fiduciary, and CAPL is their Data Processor.

• A  “Customer  End  User” is  an  individual  that  provides  their  Personal  Information  to  our  Customers as  a  Data  Principal.  We  do  not  control  the  purposes or the means by which their Personal Information is collected, and we  are not in a direct relationship with Data Principal. 

4. Privacy Principles 

We clearly understand that you and your Personal Data/information is one of our  most important assets. CAPL does not use your data to show you advertisements, if  so instructed, and only stores the data that CAPL needs to function as a secure and  feature-rich  contact  management  service. When  handling  personal  information,  CAPL specifies the purpose of use as much as possible. 

Notwithstanding anything to the contrary, the CAPL will process all personal data  strictly in accordance with  the provisions of  the applicable laws of  India. For  the  purposes  of  this  Agreement,  “Personal  Data”  and  “Processing”  shall  have  the  meaning as defined in this privacy policy. 

CAPL is  firmly  committed  to  the  security  and  protection  of the  Personal  Data  /  Information of our Users and Services. The CAPL Privacy Policy describes how we  collect,  use,  share  and  process  Personal  Information  and  you  acknowledge  and  agree that CAPL may collect, use, share and process Personal Data / Information as  described therein. 

5. Definitions 

5.1 Services 

Services mean and  the  CardByte  App  (contact  management mobile application) operated by CAPL. 

5.2 Personal Data / Information 

Personal Data means data about a living individual who can be identified  from  those  data  (or  from  those  and  other  information  either  in  our  possession  or likely  to  come into  our  possession) which  you  voluntarily  provide to us either upon sign-up or through continued use of the Services. 

Personal  Data  includes  but  is  not  limited  to,  personally  identifiable  information,  financial  and  payment  information,  authentication  information, phonebook, contacts, SMS, and call-related data, microphone  and camera sensor data, and sensitive device or usage data.  

5.3 Usage Data  

Usage Data is data collected automatically either generated by the use of  the  Service  or  from  the  Service  infrastructure  itself  (for  example,  the  duration of a page visit).

5.4 Cookies 

Cookies are small text file that a website saves on your computer or mobile  device when  you  visit  the site.  It enables  the website  to  remember  your  actions and preferences (such as login, language, font size and other display  preferences) over a period of time, so you do not have to keep re-entering  them  whenever  you  come  back  to  the  site  or  browse  from  one  page  to  another. 

5.5 Data Principal 

Data Principal means the individual to whom the personal data relates, and  the lawful guardian of the individual where such individual is a Child or a  person with a disability. 

5.6 Data Fiduciary 

Data  Fiduciary  means  the  natural  or  legal  person  who  (either  alone  or  jointly  or  in  common  with  other  persons)  determines  the  purposes  for  which and the manner in which any personal information are, or are to be,  processed. 

5.7 Data Processors / Service Providers 

Data Processor / Service Provider means any natural or legal person who  processes the data on behalf of the Data Fiduciary. For the purpose of this  Privacy Policy, we are a Data Processor of your Personal Data. We may use  the  services  of  various  Service  Providers  in  order  to  process  your  data  more effectively. 

6. Acceptance of Privacy Policy 

When You install and use the Services, CardByte will collect personal information  from You and any devices You may use in Your interaction with our Services. 

By accessing or using the Services, you do hereby warrant and represent that you  have read, understand, and agree to all terms and conditions stated in the Privacy  Policy, and the said consent is free, informed, and unconditional. If you do not agree  with or are not comfortable with any aspect of this Policy, you should immediately  discontinue access or use of our Services. 

In case of any grievance pertaining to the privacy policy, you may bring the same  into the notice of our data protection officer via email at, or  write to the concerned authority as and when prescribed by the applicable laws of  India.

7. Information collection and its use 

We collect several different types of information which you voluntarily provide to  us for various purposes including providing and improving our Service to you.  In  this regard, the types of data collected by us are as under: 

a. Personal Data 

While using our Service, you may provide us with, or we may ask you to provide  us with certain personally identifiable information that can be used to contact  or  identify  you  ("Personal  Data").  Personally, identifiable  information  may  include, but is not limited to: 

i. Email address; 

ii. First name and last name; 

iii. Phone number; 

iv. Address, State, Province, ZIP / Postal code, City; 

v. Work-related information such as company, job title, and work contact  information; 

vi. Image files such as your profile image, and paper business cards; vii. Cookies and Usage Data. 

We may use your Personal Data to contact you with newsletters, marketing or  promotional materials and other information that may be of interest to you. You  may  opt  out  of  receiving  any,  or  all,  of  these  communications  from  us  by  following the unsubscribe link or the instructions provided in any email we send. 

b. Contact Data 

In order to effectively use our Service, you may provide us with, or we may ask  you  to  provide  us  with  certain  personally  identifiable  information  of  your  ‘contacts’ that can be used to contact or identify such persons ("Contact Data").  Such identifiable information may include, but is not limited to: 

i. Email address; 

ii. First name and last name; 

iii. Phone number; 

iv. Address, State, Province, ZIP / Postal code, City; 

v. Work-related information such as company, job  title and work contact  information; 

vi. Image files such as your profile image, and paper business cards; vii. Cookies and Usage Data. 

We may use your Contact Data to maintain the updated records of such persons  in  our  database,  contact  such  persons  with  newsletters,  marketing  or  promotional materials, and other information that may be of interest to them.

c. Usage Data 

We may also collect information that your browser sends whenever you visit our  Service or when you access the Service by or through a mobile device ("Usage  Data").  This  Usage  Data  may  include  information  such  as  your  computer's  /  mobile device’s Internet Protocol address (IP address), browser type, browser  version, the pages of our Service that you visit, the time and date of your visit,  the  time  spent  on  those pages, unique device identifiers and  other diagnostic  data. When  you access  the Service with a mobile device,  this Usage Data may  include  information  such  as  the  type  of  mobile  device  you  use,  your  mobile  device unique ID, the IP address of your mobile device, your mobile operating  system, the type of mobile Internet browser you use, unique device identifiers  and other diagnostic data. 

d. Location Data 

We may use and store information about your location if you give us permission  to do so ("Location Data"). We use this data to provide features of our Service,  to  improve  and  customize  our  Services.  You  can  enable  or  disable  location  services when you use our Service at any time by way of your device settings. 

e. Tracking Cookies Data 

To make our Service work properly, we sometimes place small data files called cookies on your device. The overwhelming majority of websites do this too. 

8. Use of Data 

We will not use your Personal Information for purposes other than those purposes  described in  this  Privacy  Policy  or  disclosed  to  you.  From  time  to  time,  we may  request your permission to allow us to share your Personal Information with third  parties. You can choose not to share your information with third parties. When you  limit the ways in which we can use your Personal  Information, some or all of the  Services may not be available to you.  

We use your Personal Information for the following purposes: 

To provide the Services to you: When you want to participate in our affiliate  program,  we  require  certain  information  from  you.  Such  information  may  include your contact, website and payment information, and information about  your referrals. We share this information with our service providers or partners  to the extent necessary to continue to provide you with the Services. We cannot  provide you with Services without such information; 

To  send  you  Service-related  communications: We  send  administrative  or  account-related  information  to  you  to  keep  you  updated  about  our  Services,  inform you of relevant security issues or updates, or provide other transaction-

related  information  to  you.  Without  such  communications,  you  may  not  be  aware of important developments relating to your account that may affect how  you can use our Services; 

For identification, authentication, and security: We  are  committed  to  providing you with a secure experience on our Services. To do so, we process  your Personal  Information to enhance security, monitor and verify identity or  service  access,  combat  spam  or  other  malware  or  security  risks.  Without  processing your Personal Information, we may not be able to ensure the security  of our Services; 

To  enforce  terms,  agreements, or  policies. We  process  your  Personal  Information to actively monitor, investigate, prevent, and mitigate any alleged  or actual prohibited, illicit, or illegal activities on our Services or violations of our  posted user  terms.  In addition, we may process  your Personal  Information  to  enforce  our agreements with  third  parties and  partners, and / or  collect  fees  based on your use of our Services. We may use any of your Personal Information  collected on our Services for these purposes. We cannot perform our Services in  accordance  with  our  terms,  agreements, or  policies  without  processing  your  Personal Information for such purposes; 

To provide customer service. When you contact us with questions, feedback,  concerns, disputes, or issues, we process your Personal Information so we can  respond  to  you  and  resolve  any  issues.  If  we  do  not  process  your  Personal  Information, we cannot respond to your requests and ensure your continued use  of the Services. 

Designated  Countries:  For  all  purposes listed  above,  pursuant  to  the  EU  General  Data  Protection  Regulation  (“GDPR”)  or  any  equivalent  legislation  (collectively  “Data  Protection  Laws”),  we  process  your  Personal  Information  based  on  our  contract with you. 

To  engage  in  marketing  activities: We  may  send  you  marketing  communications  based  on  your  communication  settings  to  inform  you  about  relevant products and services;  to deliver  targeted marketing;  to provide  you  with  promotional  offers;  or  to  inform  you  about  our  events,  webinars, or  materials, including those of our partners. We process information about your  usage  of  our  Services  and  your  contact  information  to  provide  marketing  communications. You can opt out of our marketing communications at any time. 

Designated  Countries:  Pursuant  to  the  Data  Protection  Laws,  we  process  this  Personal Information to satisfy our legitimate interests as described above. 

To  conduct  research  and  development: We  pride  ourselves  in  being  innovative and continuing to offer you new, customized, or improved features  on  our  Services.  In  order  to  do  so,  we  process  your  Personal  Information  to  better  understand  you  and  the  way  you  use  and  interact  with  our  Services. 

Without such processing, we cannot ensure your continued enjoyment of part  or all of our Services. 

Designated  Countries:  Pursuant  to  the  Data  Protection  Laws,  we  process  this  Personal Information to satisfy our legitimate interests as described above. 

To  maintain  legal  and  regulatory  compliance: We  process  your  Personal  Information, in collaboration with service providers acting on our behalf, to pay  our  taxes  or  fulfill  our  other  business obligations, and / or  to manage  risk as  required under applicable law. We cannot perform the Services in accordance  with  legal  and  regulatory  requirements  without  processing  your  Personal  Information for such purposes. 

Designated  Countries:  Pursuant  to  the  Data  Protection  Laws,  we  process  this  Personal Information to comply with our legal obligations. 

If  you  provide  us  Personal  Information  about  others,  or  if  others  give  us  your  information,  we  will  only  use  that  information  for  the  use  described  when  the  information was requested. Please ensure you have proper consent to share such  information with us. 

9. Retention of Data 

CAPL may retain the Contact Data  submitted  by Users  for an indefinite length  of  time,  even  after  the  termination  of  your  account  or  your  relationship with  us  as  governed by the Terms of Service, to preserve the integrity of our Services. We will  not share Personal Information in backups with third parties unless compelled to  by law. 

10. Transfer of Data 

Your information, including Personal Data and Contact Data may be transferred to and maintained on the computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from  those of your jurisdiction. 

Your consent to this Privacy Policy followed by your submission of such information  represents your agreement to that transfer. CAPL will take all the steps reasonably  necessary to ensure that your data is treated securely and in accordance with this  Privacy Policy and applicable laws, and no transfer of your Personal Data will take  place  to an organization or a country unless  there are adequate controls in place  including the security of your data and other personal information. You can also get a  summary  of  your  personal  data  which  is  being  processed by  making  a  formal  request to CAPL. 

11. Disclosure of Data

If CAPL is involved in a merger, acquisition or asset sale, your Personal Data may be  transferred. We will provide notice before  your Personal Data is  transferred and  becomes subject to a different Privacy Policy. 

Under certain circumstances, CAPL may be required to disclose your Personal Data,  if required to do so, by law or in response to valid requests by public authorities, courts, government agencies. 

Further, CAPL may disclose  your Personal Data in  the good  faith belief  that such  action is necessary to comply with a legal obligation, protect and defend the rights  or property of CAPL, prevent or investigate possible wrongdoing in connection with  the Service, protect the personal safety of users of the Service or the public, protect  against any legal liability. 

12. Security of Data 

The security of your data is important to us, however, no method of transmission  over the internet or method of electronic storage is absolutely secure. Though our  service  providers  strive  to  use  commercially  acceptable  means  to  maintain  appropriate  physical,  technical, and  administrative  safeguards  to  protect  the  security and confidentiality of the Personal Information you provide to us. 

However,  even  the  best  security  measures  are  not  foolproof, and  we  cannot  guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will  not  occur.  We  cannot  ensure  or  warrant  the  security  or  confidentiality  of  the  Personal  Information  you  transmit  to  or  receive  from  us  by  Internet  or wireless  connection, including email, phone, or SMS because we have no way of protecting  that information that is out of our control. 

Further, we cannot ensure or warrant the security or confidentiality of the Personal  Information you transmit to or receive from us by internet or wireless connection,  including  email,  phone,  or  SMS  because  we  have  no  way  of  protecting  that  information that is out of our control. We shall endeavor to prevent or correct any  unauthorized access, leakage, loss, or damage of personal information and take all  other necessary and proper precautions to safely manage personal information. 

You are also responsible for the security of your Personal Information. Accordingly,  you should choose a password of sufficient length and complexity when you use our  Services and keep  your  password  confidential.  If  you  think  there  has  been  unauthorized  access  to  or  use  of  your  account,  please  contact  us immediately  at 

13. Requests to Access, Edit, or Delete Information 

You may edit your account information yourself when logged in to the Services at  any time – all you need is your username and password. CAPL shall, upon request  and promptly using commercially reasonable efforts, correct, delete, and / or block 

Personal  Information  from  further  processing  and / or  use  except  to  the  extent  required  by law. CAPL may,  subject  to just  commercial  restrictions, allow  you  to  delete the Personal Data involving personal identifications from CAPL’s servers. For  deletion  of  the  same,  you  may  request deletion  of  your  Personal  Information  anytime by contacting CAPL at 

Instead  of  deleting your  Personal  Information permanently,  you  may  also  temporarily deactivate your account to stop using the Services for a span of time, as  desired. You may request deactivation of your account anytime by contacting CAPL at To reactivate your account, just log back within 30 days of  deactivating your account. 

From time to time, we may ask for your consent to collect specific information such  as your precise geolocation or use your information, for certain specific reasons. You  may withdraw your consent at any time by contacting CAPL at 

Please note that for up to90 days, it is still possible to restore your account if it was  accidentally deleted or wrongfully deactivated. After 90 days, we begin the process  of deleting your personal information from our systems, unless: 

1. we  must  keep  it  to  comply  with  applicable  law  (for  instance,  if  you  make  purchases  within  the  App,  some  personal  data  may  be  kept  for  tax  and  accounting purposes); 

2. we must keep it to evidence our compliance with applicable law (for example,  if an account is blocked, we keep some account information and a record of  the behaviour that led to the block - this information is retained for evidential  purposes in case of queries or legal claims concerning the block); 

3. there  is  an  outstanding  issue,  claim, or  dispute  requiring  us  to  keep  the  relevant information until it is resolved; or 

4. the information must  be  kept  for  our legitimate  business interests,  such as  fraud  prevention  and  enhancing  Users’  safety  and  security  (for  example,  information may need to be kept preventing a user who was banned for unsafe  behaviour or security incidents from opening a new account). 

While CAPL would endeavor to delete the Personal Data from its servers, keeping in  mind  the  complexities  of  tax,  accounting, legitimate  business interests,  etc.,  such  Personal  Data may  remain  archived  in  encrypted  /  unencrypted  form  in  CAPL’s  servers, despite best efforts to delete the same. 

Please  also  note  that  even  after  you  remove  /  delete  information  about  your  Personal Data from your profile or delete / deactivate your account, copies of that  information may still be viewable and / or accessed to the extent such information  has  been  previously  shared  with  others  or  copied  or  stored  by  others.  Such  commitment to delete the Personal Data is from CAPL’s records / servers only and  does not in any manner include any obligation to delete from any third-party server  who has already accessed such data in terms of this policy. If you have given third-

party applications or websites access to your Personal Data, they may retain such  information to the extent permitted under their terms of service or privacy policies. 

We keep records of your communications with us, including any complaints that we  receive from you about other Users (and from other Users about you) for 5 years  after the deletion of your account. 

14. Service Providers 

We  may  employ  third-party companies  and  individuals  to  facilitate  our  Service  ("Service Providers"), provide the Service on our behalf, perform Service-related  activities, or assist us in monitoring / analyzing how our Service is used. These third  parties have access to your Personal Data and Contact Data only to perform these  tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

15. Links to Other Sites 

Our Service may contain links to other sites that are not operated by us. If you click  a third-party link, you will be directed to that third party's site. We strongly advise  you to review the Privacy Policy of every site you visit. We have no control over and  assume no responsibility for the content, privacy policies, or practices of any third 

party sites or services. 

16. Third-Party Services  

CAPL may  share  or  collect  your  Personal  Information  in  collaboration  with  our  third-party service  providers,  including  companies  that  assist  with  payment  processing,  business  analytics,  data  processing,  account  management,  and  other  services.  We  instruct  these  third  parties to  not  use  your  Personal  Information  themselves or share it with another party not under a similar contract to provide  service to us, and to only use your Personal Information for the specific services we  have requested for us or on your behalf. 

17. Accountability  

We will take all appropriate legal, organizational, and technical measures to protect  your Personal Information, keeping in mind the nature of such data. CAPL shall hold  those  of  its  employees  with  access  to  Personal  Information  accountable  for  violations of this policy imposing sanctions, which include, where appropriate, the  possibility of termination of contracts and employment. 

18. Use of Services 

Use of the Services under the app / website of the CAPL is available only to persons  who can form legally binding contracts under the Indian Contract Act, 1872 (“Act”).  Persons who are ‘incompetent to contract’ within the meaning of the Act including  minors, un-discharged insolvents, etc., are not eligible to use the Services. If you are 

a minor i.e., under the age of 18 years, you shall not register as a User of the Services and  shall  not  transact  on  or  use  the  Services.  As  a  minor, if  you  wish  to  use  or  transact on Services, such use or transaction may be made by your legal guardian or  parents on the app / website. 

19. Amendment to the Privacy Policy 

We might change / update our Privacy Policy from time to time in accordance with  the  applicable  laws  of  India.  We  will  provide  you  notice  of  amendments  to  this  Privacy Policy, as appropriate, and update the ‘Last Modified’ date at the top of this  Privacy Policy. You are advised  to  review  this Privacy Policy periodically  for any  changes.  Your  continued  use  of  our  Services  confirms  your  acceptance  of  our  Privacy Policy, as amended. 

20. Governing Law and Jurisdiction 

This Privacy Policy is governed by and operated in accordance with the laws of India The  relationship  pursuant  to  this  engagement  between  you  and  CAPL shall  be  governed by the laws of India and all claims or disputes arising from or in relation  thereto  shall  be  subject  to  the  exclusive  jurisdiction  of  the  courts  of  competent  jurisdiction in New Delhi. 

21. Complaints 

You can write to us in case of any grievance or complaint regarding to the processing  of  your  Personal  Information to  our  data  protection  officer  via  email  at 

22. Contact Us 

If you have any questions/suggestions about this Privacy Policy, please contact us via email at